Info

Customers Matter

Customers Matter is a podcast about customer-centred, omni channel marketing in an age of digital disruption, mobility and the Internet of Things. It's hosted by John O’Neill, a management consultant and founding owner of Komosion, an agency specialising in Customer Experience Design and Delivery - including via data-driven marketing technologies and related services.
RSS Feed
Customers Matter
2019
February


2018
December
November
August
June
May
April
March
February


2017
November
October
September
August
May
April
January


2016
November
September
August


Categories

All Episodes
Archives
Categories
Now displaying: Page 1
Aug 1, 2016

Flight Centre is one of Australia’s most successful companies. Today it employs 18,000 people, operates in 13 countries and has 42 brands. It has gone from being a disruptor of the travel industry to being the industry. And now it wants to disrupt itself. Its Global COO, Melanie Waters Ryan, explains why and how …

0 Comments
Adding comments is not available at this time.