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Customers Matter

Customers Matter is a podcast about customer-centred, omni channel marketing in an age of digital disruption, mobility and the Internet of Things. It's hosted by John O’Neill, a management consultant and founding owner of Komosion, an agency specialising in Customer Experience Design and Delivery - including via data-driven marketing technologies and related services.
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Now displaying: April, 2017
Apr 18, 2017

In early 2017 Morphic Asset Management co-founder and stock picker, Jack Lowenstein, announced the creation of an Ethical Investment Fund that won't invest in mining, alcohol, tobacco, factory farming, old growth forest logging or armaments. Since then, his 16 and 19 year old daughters have suddenly become incredibly engaged with what he does. Not only is he out to make steady returns for his investors, he understands they want it to be done in a way that leaves the world a better place ...

Apr 17, 2017

Free beer and cider on tap. Weekly breakfasts, massages, business presentations, networking and sport events. It’s like working in a groovy hotel ... and pets and babies are welcome. WeWork is an organisation delivering shared working spaces to 90,000 people in 30 cities around the world. The secret, according to the company's Director of Community in Australia, Balder Tol, is understanding the importance of delivering a personally fulfilling work experience, not just a place to work.

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